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Home Mandatory Courses Understand your role in domiciliary care
Understand your role in domiciliary care
About this courses
Course Title: Understand Your Role in Domiciliary Care
Location: England (aligned with Skills for Care and CQC standards)
Delivery: Classroom, Blended, or Online Learning
Course Description:
This essential course is designed for anyone beginning a career in domiciliary care or those looking to refresh their understanding of professional responsibilities within the home care sector in England.
"Understand Your Role in Domiciliary Care" introduces learners to the fundamental duties, expectations, and values that underpin high-quality, person-centred care in a service user’s own home. This course explores the standards set by the Care Quality Commission (CQC) and supports the Skills for Care Care Certificate framework.
Learners will gain a clear understanding of their role as a domiciliary care worker, including:
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Working in line with agreed ways of working
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Understanding the importance of professional boundaries and confidentiality
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Recognising the role of legislation, policies, and procedures
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Appreciating the importance of teamwork, communication, and reflective practice
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Identifying where your responsibilities end and when to seek support or report concerns
The course reinforces the values of dignity, respect, compassion, and promoting independence, all of which are essential when supporting individuals in their own homes.
Who is this course for?
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New domiciliary care workers
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Healthcare support staff entering home care roles
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Employers inducting new team members
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Those pursuing the Care Certificate or preparing for regulated care roles
Learning Outcomes:
By the end of this course, learners will be able to:
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Clearly define their role and responsibilities within domiciliary care
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Work confidently within legal and organisational frameworks
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Communicate effectively with colleagues and service users
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Understand the importance of values-based care
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Recognise the scope of their own competence and when to seek guidance
Accreditation & Compliance:
This course is fully aligned with the Care Certificate Standard 1: Understand Your Role, and supports CQC Fundamental Standards for safe and effective care delivery in domiciliary settings.
Course requirements
- To enrol and successfully complete the
In This Course, you will learn how to
- By the end of this course, learners will be able to: Describe the role of a domiciliary care worker, including key duties and responsibilities when supporting individuals in their own homes. Understand the importance of working in ways agreed with their employer, including following policies, procedures, and care plans. Recognise the need for clear professional boundaries, confidentiality, and effective communication in home care settings. Explain how values such as dignity, respect, and independence apply in domiciliary care and how to put them into everyday practice. Identify sources of support and guidance, including how and when to report concerns or seek advice. Reflect on their own role and performance, and understand the importance of learning and development in providing high-quality care. Work within the legal and regulatory framework relevant to health and social care in England, including CQC standards and the Care Act 2014.
Frequently Asked Questions
This course is ideal for new or aspiring domiciliary care workers, those completing the Care Certificate, and anyone starting a role in home-based care services..
The course is aligned with Skills for Care and supports Care Certificate Standard 1. It may form part of an accredited qualification or induction programme, depending on the training provider. It is also aligned with Unit CC1 from the NCFE Level 2 Adult Social Care Certificate who is a fully accredited course. .
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